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T. 0845 034 7222   E. ict@bluechip.uk.com
Blue Chip Virtualisation
Learn how to save your business money whilst reducing your carbon footprint...
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Blue Chip Success Story
Blue Chip is a first class technology solutions partner and one that takes its clients requirements seriously and delivers on its promises. Throughout our relationship Blue Chip has shown excellence in its customer care with a flexible approach to meeting our needs and we look forward to working with Blue Chip for many years to come...Philip Meeson, Chief Executive, Dart Group
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Platinum Support Service

Platinum IT Support - Enterprise Grade IT Support for SME's

Why should big companies get all the benefits from an IT system that gives them competitive advantage? We don’t think they should, that’s why we designed our Platinum Support Service – to give SME businesses the opportunity to have great IT and IT support managed by experts, cost effectively.

What do we do and how do we do it?

We think there are a number of key components to our Platinum Managed Service:

  • Flexibility as standard. Things change, we understand that - this is why we have additional time you can call, built into your contract. For example, if you need us to stay late to help a member of staff, no problem; come in early, no problem. Your dedicated team is a flexible as you are.
  • A Service Delivery Manager. A dedicated and experienced IT Manager who ensures the service you expect and pay for is delivered month in, month out. They co-ordinate your IT resources, deliver improvements and help you align your IT to your business objectives. 
  • A round-the-clock Service Desk that is always open to help you. We know that business isn’t dictated by the clock, so neither are we.
  • Regular servicing.  We think of IT very much like an aeroplane, it requires regular maintenance, servicing and attention to be fit for purpose. IT is the same, it starts off well and can degrade over time, unless it is given some care and attention.

We glue our people, processes and service together to provide an Enterprise grade IT service, priced specifically for SMEs. Customer satisfaction is at the heart of everything we do, but don't take our word for it, please see our customer success stories or view our customer video testimonial from Powertecnique.

A whole team focused on your IT

When we support your IT we give you a team of experts who are responsible day-to-day for delivering IT service excellence to you. A Service Delivery Manager to ensure you get the service you need and expect both now and in the future; technical specialists who know everything about your systems and a supportive account manager full of ideas and options to help you get the most from your IT.

Related Services:

For further information on Blue Chip's Platinum Support Service, please contact us.