Monitoring

How do you know what’s happening when you are not there?

How do you manage your critical systems through the night?  Who is watching your systems whilst you are away?  Our monitoring service can do that for you.

Round-the-clock monitoring has gone from a 'nice to have' to a 'must have'. People are working wherever and whenever suits them to meet their goals and demand that critical (and not so critical systems) are up and running, whatever time of the day or night.  However, running your own dedicated round-the-clock system monitoring service to support your users, can be prohibitively expensive.  Therefore, why not give ours a try - sign up for a free trial here.

Our Monitoring Service

Our 24x7 manned monitoring service gives you the peace of mind that someone is always watching your servers, networks and WAN connectivity and taking the right action.  System data is monitored in real time and compared to pre-agreed thresholds, when these thresholds are met or exceeded our monitoring team investigates the alert and responds immediately – sending information back to your team or following our incident management process to troubleshoot the issue.

Typical monitoring includes:

• Site up/down; Device status
• Server and VM Performance Monitoring
• CPU usage
• RAM usage
• Hard disk utilisation
• Microsoft Operating System patches and updates
• Event Log monitoring
• Security and vulnerability testing using Microsoft Baseline Security Analysis
• Backup system monitoring reporting
• SNMP traps
• Environmental monitoring
• Application monitoring
• Anti-Virus system and firewall updates

We also provide a bespoke monitoring service where we can monitor almost anything you require - web transaction times, page loading times, application performance and user login times, for example. 

For further information on Blue Chip's Monitoring Service or for a no obligation quote, please contact us.