Blue Chip is home to more than 100 IT professionals and our team roster continues to grow. Our commitment to our staff is to create a dynamic, challenging, and rewarding work environment.
Join Our Mailing List
Careers
Blue Chip is one of the UK's leading providers of ICT. At the heart of the success of our organisation is our ability to build and maintain a successful two-way communication process between the board of directors and our employees.
We pride ourselves on having a flat management structure and an open environment, where we listen to employees in a variety of forums to exchange ideas and support employee initiatives. Within the context of our work hard, play hard culture, Blue Chip believes that in order for employees to thrive and grow, value must be attributed to the less tangible - but no less critical - benefits that make work fulfilling; benefits such as, flexibility to help you manage family life; greater freedom in charting your career development and more say in shaping the company's products and culture.
To this end, we continually invest in our employees, providing training programmes focused around emerging technologies, thus ensuring that we continually keep abreast of industry innovations and product releases to benefit our customers.
Are you a Recruitment Agency? Blue Chip operates a strict sole agency agreement with SOS recruitment. We will only accept candidates from our preferred agency. Any 'Second Tier' supplier agreement will need to be negotiated directly with SOS recruitment.
Service Desk Adviser
Location:
National - Poole
Salary:
DOE
Reference code:
SDAP
Blue Chip is looking to recruit a number of Service Desk Advisers to add to its extensive team. This position has become available through continued new customer acquisition and the need to deliver. The services desk ensures a busy and challenging workplace. Blue Chips workplace and structure ensures plenty of opportunity for advancement for hard working team members. You will need to be capable of working on your own initiative.
Within the Service Desk department you will be responsible for assisting our customers over the phone and ending the call knowing that you have done your utmost to assist them and leave them satisfied.
Calls are not heavily scripted so you will have to be able to think on your feet and deal with a number of situations. You must have excellent verbal communication skills, a passion for helping customers through difficult situations. Strong administrative skills are essential.
Ideally we are looking for an individual with the following technical competencies and experience:
Confident telephone manner
All IT skills, qualifications and experience considered for a range of roles in the Service Desk Team
Team Player
Ability to communicate at all levels
A proactive approach with sense of urgency
Ability to understand customers requirements by using a high level of questioning
Blue Chip encourages continual learning and development and funds a CPD programme for its staff.
If you are a match for our requirements and are looking for a challenging role that rewards you with a competitive salary and training then this role is for you.
Blue Chip is looking to recruit a number of experienced Project Engineers to add to its extensive team. This position has become available through continued new customer acquisition and the need to deliver on site technical excellence. The Blue Chip workplace and structure ensures plenty of opportunity for advancement for hard working team members.
You will need to be capable of working on your own initiative to diagnose and solve issues, as well as being part of a project team with a structured work plan and deliverables. The position involves Pre-Sales support, systems installation, on site troubleshooting and systems administration and would suit an individual that thrives in a role with continual variety.
Ideally we are looking for an individual with the following technical competencies and experience:
TCP/IP and Routing
Firewalling and Security
Active Directory, Microsoft Server, Exchange Server
EMC CLARiiON SAN environments
VMware ESX
Citrix Presentation Server
Experience in customer environments and an ability to communicate with all stakeholders both technical and non-technical
Good technical report writing skills
Blue Chip focuses on delivering high quality technology expertise to businesses and public sector organisations to help them boost productivity, reduce cost and inefficiency, improve agility and reduce IT environmental impact. With a portfolio that spans virtualisation, unified communications, data centres and servers, business continuity and mobility, Blue Chip is a partner of choice for over 800 customers. Blue Chip is headquartered in Poole, with 5 offices nationally, annualised growth of over 30% and annual revenues of over 14 million.
If you are a match for our requirements and are looking for a challenging role that rewards you with a competitive salary, training and a company car then this role is for you.
If you wish to apply please email me with your up to date CV.
UCM Group looked to service provider Blue Chip to support their IT infrastructure and users across two continents in addition to developing a robust and secure computing platform.”
News
