Dynamics CRM

CRM (Customer Relationship Management) from Microsoft is the complete relationship management solution for Sales and Distribution, Marketing, Customer Service and Support.  With affordable packages for any sized business, Microsoft Dynamics 2011 has fast become one of the leading CRM applications for small and medium sized businesses.

Used by leading companies worldwide, Microsoft Dynamics CRM provides a flexible platform that empowers your organisation to meet the challenges facing businesses today:

• Sales
• Marketing
• Services
• Support
• Surveys
• Mobility
• Portals

Accessed over the web or from within Outlook, Dynamics CRM works the way you do. You can easily create and maintain a clear view of customers from first contact through purchase and post-sales. In addition, Dynamics CRM is an xRM platform. Whilst the “C” in CRM is customer, “x” is any relationship you may have. Therefore Dynamics isn’t limited to customers – you can manage employees, assets, vendors, projects and legislation.

You can be assured that Microsoft Dynamics CRM is designed to take full advantage of key Microsoft business productivity products and tools, including Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, and Microsoft SQL Server Reporting Services.

Benefits of Microsoft Dynamics CRM 2011:

• Cloud CRM – Affordable xRM to fit any size organisation
• Outlook Integration - Turns Microsoft Office Outlook into the one place where you can manage both xRM data and communications.
• Improves operational efficiency through the standardisation and streamlining of processes.
• Works the way your business works with point-and-click system customisation.
• CRM Dashboards - gives the right information to the right people.
• Integrates with your existing systems to help break down information silos.
• Enhances offline communications so everyone can be productive regardless of location.

FREE 30 Day Trial

How will Microsoft Dynamics CRM 2011 empower your business? Find out yourself....Test drive Microsoft Dynamics CRM 2011 On-line with a FREE 30-Day Trial from Blue Chip. Please contact us to book this no obligation trial.

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